GSA R8 - Access Control Specialist

MIRACORP Inc. MIRACORP Inc.is a woman-owned firm specializing in federal government contract services and serves customers throughout the United States.

We are seeking an experienced Access Control Specialist who has a proven track record of leading a team onsite and able to deliver. 

Position Summary:

Responsible for providing technical expertise and administering and of the day-to-day operation, updating/programming, troubleshooting, data record keeping, and maintenance of the HSPD-12, FIPS 201-1 / 201-2 compliant Brivo Aparato / EPACS-Gallagher Access Control System and infrastructure, which provides physical access control services for the U.S. General Services Administration/Public Building Services. Manages and issue iCLASS key cards/stickers/FOBs or program (including activation, PIN generation, and enrollment) PIV/PIV-i credentials or temporary cards for the access control system adhering to national policy and/or guidance.

Responsibilities may include:

• Provides support in operating, updating, and maintaining the infrastructure which provides access control services for federal customer site.
• Manages and issues key cards for the access control system.
• Assists with daily support of the Access Control Equipment.
• Provides excellent customer service to internal and external parties via phone, e-mail, and fax.
• Uses all computer and security-related systems required to operate the Access Control systems, including infrastructure, controllers, and access cards (key cards).
• Performs remote programming and troubleshooting of access control system.
• Initiates customer repair tickets when resolution cannot be made from system check/diagnostic.
• Works effectively and efficiently with service contractors/technicians providing support from the field.
• Issues key cards as requested by officially designated points of contact.
• Maintains a secure, accurate, and current database of all issued key cards which will be reported on a quarterly basis.
• Coordinates addition of new users and sites utilizing the infrastructure.
• Handles all related tasks when access control points are removed, or sites are "decommissioned".
• Issues key cards for the Denver Federal Center and to other agencies as needed.
• Maintains and monitors key card inventory for the Regional Security Office.
• Updates contact information for all customers. Works with NCMMS work order tracking system.
• Drafts letters and/or memorandum.
• Prepares reports upon request.
• Performs data entry.
• Processes work orders.
• Dispatching on work orders.
• Performs all duties while maintaining a professional demeanor, as well as, all other duties, as assigned.

Qualification

• Must be a U.S. Citizen
• Must partake in a Federal background investigation 
• 3 years of recent and relevant experience or an Associates degree 
• Advanced skill level in Microsoft Office Suite.
• Exceptional organizational and interpersonal skills.
• Ability work well with others.

Why Consider This Opportunity:

• Great benefits package that starts on the first day of employment:
  • Personal Time Off, Vacation, Sick Leave
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account Options
  • Short Term Disability, and Long Term Disability
  • Life Insurance, Accidental Death & Dismemberment
  • Employee Wellness Resources
  • Employee Assistance Programs
  • Financial Counseling Program
  • Commuter Benefits
  • 401 (k) employer match, with 100% immediate vesting.
• Work environment where you have a lot of independence.
• Ability to work with a purpose and make an impact.
• Work for an employer where core values are not just written on paper but lived.

MIRACORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran